Frequently Asked Questions

Apr 3, 2019
Special Events Tickets

Introduction

Welcome to On The List OTL, Seattle's premier Arts & Entertainment - Performing Arts company! We strive to provide exceptional experiences to all our valued patrons. In this comprehensive FAQ guide, we will address and answer the most common questions we receive regarding purchasing tickets, event details, seating, accessibility, and more. Read on to find the information you need!

Purchasing Tickets

At On The List OTL, we believe in making the ticket purchasing process as seamless as possible. Here are some frequently asked questions about purchasing tickets:

1. How can I purchase tickets for an event?

To purchase tickets for any of our events, simply visit our website at http://onthelistseattle.com or use our convenient mobile app. Browse through our upcoming events, select the event you wish to attend, and follow the prompts to complete your purchase securely and hassle-free.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer alternative payment options such as PayPal and Apple Pay for your convenience.

3. Can I purchase tickets at the venue?

While we highly recommend purchasing tickets in advance to secure your spot, some events may offer limited on-site ticket sales, subject to availability. However, we cannot guarantee on-site ticket availability, so we encourage you to purchase in advance to avoid disappointment.

Event Details

Plan your experience with confidence by diving into the following frequently asked questions regarding event details:

1. What time do the events start?

The start times of our events may vary, so we recommend checking the specific event details on our website or mobile app. Event start times are typically listed in local time, so please ensure you account for any time zone differences.

2. Are there age restrictions for events?

Age restrictions may vary depending on the specific event. We will indicate any age restrictions for each event on the event page. Please review the event details carefully before making a purchase to ensure the event is suitable for all attendees.

3. Can I bring my own food and drinks to events?

Outside food and drinks are generally not allowed at our events. However, some venues may have specific policies regarding concessions. We recommend checking the event details or contacting us directly for further information.

Seating and Accessibility

We strive to provide a comfortable and inclusive experience for all attendees. Below, we address common questions relating to seating and accessibility:

1. Can I choose my own seats?

Yes, our ticketing system allows you to select your preferred seating from available options. Simply follow the prompts during the ticket purchase process to choose the seats that suit your preferences.

2. Are your venues accessible for individuals with disabilities?

On The List OTL is committed to ensuring accessibility for all. Many of our venues are equipped with accessible seating options, ramps, and elevators. For specific information about a particular venue, please contact our customer support team who will be happy to assist you.

3. Do you provide assistance for individuals with special needs?

Absolutely! We pride ourselves on providing excellent customer service to all our attendees. If you require any special assistance or accommodations, please reach out to our customer support team in advance, and we will do our best to accommodate your needs.

Contact Us

If you have any further questions or require additional assistance, our dedicated support team is here to help. You can reach us via email at [email protected] or by phone at +1 (123) 456-7890. We value your feedback and are committed to making your experience with On The List OTL unforgettable.

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